Tenant Information

Clear communication. Fast support. Happy homes.

At BC Northern Property Services Ltd., we’re committed to making your rental experience smooth, safe, and stress-free. Whether you’re moving in, settling in, or dealing with an issue, we’re here to help.

tenant information from bcnps

“Big enough to cope, small enough to care.”

What We Take Care Of

Friendly, Responsive Support

  • Clear communication
  • Respectful service
  • Fast responses to issues
  • No runaround or delays

Maintenance & Emergencies

House Map Provided

  • Location of stop taps and meters
  • Boiler and appliance manuals
  • How-to guides for basic maintenance
  • Emergency contact details

Safe & Compliant Homes

Moving In? Here’s What to Expect:

Looking After Your Property

Small jobs like changing bulbs or bleeding radiators are your responsibility — but we’re always happy to help if you’re unsure.

Need advice? Just ask! We’ll never leave you in the dark.

happy tenant

Need to Report an Issue?

You can email, call or use our contact form. If it’s an emergency, call us immediately.

 Serving: Carlisle • Penrith • Brampton • Wigton • Longtown • Dumfries • Gretna • Annan • Scottish Borders