House Maps

Everything tenants need to know, all in one place.

At BC Northern Property Services Ltd., we don’t just manage homes — we make living in them easier. That’s why we provide every tenant with a custom House Map: a clear, practical guide to the essentials of their property.

This simple document helps reduce maintenance issues, encourages independence, and gives landlords added peace of mind.

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What’s Included?

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  • Stop tap location – in case of emergency water shut-off
  • Boiler details – make, model, and quick-start info
  • Appliance manuals – covering built-in items like ovens, hobs, fridges
  • 'How-to' maintenance tips – e.g. bleeding radiators, resetting the boiler
  • Emergency contact information
  • Easy-to-understand format, emailed and printed

We create and maintain the House Map as part of our onboarding process — helping tenants settle in and stay safe.

Why It Matters

A well-informed tenant is a happy tenant. By giving tenants the tools to solve small issues themselves, we cut down on unnecessary call-outs — saving time for everyone.

It also ensures tenants know exactly what to do in an emergency, helping protect your property and reduce risk.

Who's it For?

Landlords – Reduce callouts, improve tenant care.

Tenants – Stay safe and in control of your home.

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Need a House Map Setup?

 Serving: Carlisle • Penrith • Brampton • Wigton • Longtown • Dumfries • Gretna • Annan • Scottish Borders